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Wednesday, February 22, 2012
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Online Payment Instructions

FIC Online Payment Instructions

The Funding Information Center uses Groundspring/Network for Good Donation Software to facilitate all online transactions. Please note that any and all fee for service payments (i.e. job posting fees, membership fees, and payments for workshop attendance) are accepted as payments rather than donations.

When paying online, please follow the steps below: (If you have followed the steps below and are still having trouble submitting payment, please click here to view the common reasons for FIC online payment failure.)

 

  1. Click on the Donate Now Button

    DonateNow

  2. Next you will see the Donate Now Payment screen. Under the heading Donation, select the fee you would like to pay.


    Membership - Organization Over $5M

    Membership - Org. Between $250k and $5M

    Membership - Organization Below $250k

    Individual Membership

    Purchase Directory of Grantmakers

    Job Posting Fee - Member

    Job Posting Fee - Nonmember

    Workshop Fee


    *Please note, if the fee/amount you would like to pay is not shown as a payment option, select Other and type in the appropriate amount in the text  box to the right.



    $ .00


  3. Next, desribe what you are paying for by typing in the text box under the heading Payment Description. For instance, if you are paying for a workshop, list the name of the workshop. If you are paying for a Job Posting, Enter Job Posting/Job Title etc...


    Please describe the nature of your payment. (i.e. Annual Membership Fee, Job Posting Payment, Donation or Workshop Fee. If you are paying for a workshop please also enter the workshop name.)


  4. Complete the rest of the form as prompted. (*Under billing information, please be sure to enter the address information that coincides with the payment card you are using. This may not always be you or your organization's physical address. Please verify with the cardholder if you are unsure what address to use).

  5.  Click Continue

  6. The Donation Receipt page should apppear next. The text displayed will resemble the text below: (After checking to see that all information on the receipt page is correct, click DONE).


    Thank you for your support of the Funding Information Center.  Please note that your membership is not tax-deductible unless you are a for-profit business or individual.

    Please note that this donation will appear on your credit card statement as Network for Good, which processed this donation on behalf of Example Organization.

    Your contribution is tax-deductible to the extent allowed by law. You may save or print this receipt for your records.  This email certifies that you have made this donation as a charitable contribution and you are not receiving any goods or services in return. This receipt may be useful to you when completing your tax return.

    Name: John Donor
    Address: 123 Main St.
    City: Bethesda
    State/Province: MD
    Zip/Postal Code: 29814
    Country: United States
    E-mail: johncdonor@networkforgood.org
    Phone: 301-555-1234

    Method of Payment: Visa
    Name on Credit Card: John C Donor
    Credit Card Last 4 Digits: 0000
    Amount:  $10.00
    Total Billed to Your Credit Card:  $10.00
    Tax Deductible Amount: $10.00
    Date: Wed, 30 Mar 2011
    Time: 1:35 PM EST
    Transaction #: ABCD-1234-0
    Authorization:  Approved
    Authorization Code:  123456789

    Nonprofit Organization: Example Organization
    Address: 7920 Norfolk Avenue, Suite 520, Bethesda, MD 20814

    The above information relating to you, the donor, is used only to complete your donation. Please visit Network for Good (http://www.networkforgood.org/help/privacy_full.html) for more information on privacy and security.

    Your contribution is being made to Network for Good, a nonprofit, donor advised fund, which will distribute your donation to the nonprofit organization that you indicated.  As required by the Internal Revenue Service (IRS), Network for Good has exclusive legal control over the donation. All donations are fin
    al and may not be refunded. If you have questions about your donation, please contact a customer service representative at support@networkforgood.org.


  7.   After clicking Done, you should await a confirmation email  from Groundspring.

    The Confirmation Email will display the following text:

    *****Please do not reply to this message.  For customer service – real people ready to help you - please use the contact information below.*****

    Please note that this donation will appear on your credit card statement as Network for Good, which processed this donation on behalf of Example Organization.

    Your contribution is tax-deductible to the extent allowed by law. You may save or print this receipt for your records.  This email certifies that you have made this donation as a charitable contribution and you are not receiving any goods or services in return. This receipt may be useful to you when completing your tax return.

    Name: John Donor
    Address: 123 Main St.
    City: Bethesda
    State/Province: MD
    Zip/Postal Code: 29814
    Country: United States
    E-mail: johncdonor@networkforgood.org
    Phone: 301-555-1234

    Method of Payment: Visa
    Name on Credit Card: John C Donor
    Credit Card Last 4 Digits: 0000
    Amount:  $10.00
    Total Billed to Your Credit Card:  $10.00
    Tax Deductible Amount: $10.00
    Date: Wed, 30 Mar 2011
    Time: 1:35 PM EST
    Transaction #: ABCD-1234-0
    Authorization:  Approved
    Authorization Code:  123456789

    Nonprofit Organization: Example Organization
    Address: 7920 Norfolk Avenue, Suite 520, Bethesda, MD 20814

    The above information relating to you, the donor, is used only to complete your donation. Please visit Network for Good (http://www.networkforgood.org/help/privacy_full.html) for more information on privacy and security.

    Your contribution is being made to Network for Good, a nonprofit, donor advised fund, which will distribute your donation to the nonprofit organization that you indicated.  As required by the Internal Revenue Service (IRS), Network for Good has exclusive legal control over the donation. All donations are final and may not be refunded. If you have questions about your donation, please contact a customer service representative at support@networkforgood.org.


  8. Upon receipt of the confirmation email, your FIC online payment is successfully complete!

    Common Reasons FIC online payments do not go through 

    •  Name and/or Address information entered into the billing portion of payment page does not correspond with name/address information on payment card.

    • Attempted payment amount is above the daily payment limit on payment card.

    • Payment card has expired.

    • Form has not been filled out completely.
      (Check to be sure that all "*required" fields have been filled in)

       
      *If payment problems persist, contact FIC staff at 817.334.0228.

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Copyright 2008 by Funding Information Center